Privacy Policy

This privacy policy applies to our website www.financebrokermentor.com and Free From Financial Worries Pty Ltd. In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Free From Financial Worries Pty Ltd (ABN 88 134 812 165). We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose personal information to help finance brokers in starting and growing their businesses. Any information we collect from you is used solely to provide you with a service and is never shared, sold or used in any other way that would benefit us and not you.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details.

What personal information do we collect?

We may collect the following types of personal information in order to provide you with the most relevant and useful information:

name;
email address;
postcode
your firm’s name
your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
information you provide to us through customer surveys; or
any other personal information that may be required in order to facilitate your dealings with us.

We may collect this information when you:

communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
interact with our sites, services, content and advertising; or

Why do we collect, use and disclose personal information?

We may collect, hold, use and disclose your personal information for the following purposes:

to operate, protect, improve and optimise our services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
for us to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and

To whom do we disclose your personal information?

We may disclose personal information for the purposes described in this privacy policy to:

our employees and related bodies corporate;
third party suppliers and service providers who are directly involved in delivering our services to you (including providers for the operation of our websites and/or our business);
payment systems operators (eg merchants receiving card payments);
anyone to whom our assets or businesses (or any part of them) are transferred;
specific third parties authorised by you to receive information held by us; and/or
other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law

Disclosure of personal information outside Australia

We may disclose personal information outside of Australia to cloud storage providers located in the United States of America. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.

Using our tool and cookies

We may collect personal information about you when you use and access our tool. While we do not use browsing information to identify you personally, we may record certain information about your use of our tool such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our tool that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser. However, our tool may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

Links

Our tool may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Making a complaints

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us through the contact us function on our website. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Contact Us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using peter@financebrokermentor.com

This website provides general information only and has been prepared without taking into account your objectives, financial situation or needs. We recommend that you consider whether it is appropriate for your circumstances. We need to review your full financial situation prior to acceptance of any offer or product. Subject to lenders terms and conditions. Fees and charges and eligibility criteria apply. We recommend that you seek your own independent financial, legal and taxation advice before making an investment decision. We do not provide financial or investment advice.

*Naturally there are a couple of conditions that we can discuss.